A hotel that is unique and profitable. Knowing that your business is in good hands. When considering hotel management companies, these are likely to be your primary concerns.
Honored as the Best Hotel Management Company by Lodging Hospitality magazine in 2008, Desires Hotels, a new breed of hotel management company, understands that boutique hotels need a specialized touch. By focusing on the diverse and individual concerns of modern boutique and lifestyle hotels, we guarantee the results you expect while maintaining the individual personality of your property.
Our guests are consumers looking for a unique lifestyle-oriented experience. They are tech savvy, enjoy trendy restaurants and seek personal recognition, comfort and attention. They expect a modern boutique hotel to deliver an outstanding level of service, as well as unique and exciting amenities, in a refreshing atmosphere. From the Neon Lights on Ocean Drive in South Beach to the Harley-Davidson Museum in Milwaukee,or right in the heart of Time Square, Desires Hotels offers these travelers unique escapes in exciting lifestyle destinations.
Our clients are hotel owners and developers of modern boutique hotels who are looking for a professional hotel management company. They expect an increased return on investment in their asset and a proven, turnkey solution. They desire an organization that can manifest or help create their vision and deliver a successful and memorable brand. Our award-winning team delivers those results.
Desires Hotels is more than a collection of independently created modern boutique hotels. High in style, distinct and creative, each of these lifestyle hotels has one-of-a-kind architecture and interior design, allowing guests to expect just as much from their hotel as they do from their destination.
Though the hotels are unique in style, as a hotel management company we are traditional in service and function. Each hotel is positioned to fit its marketplace, budget and ownership interests. Operated with attention to detail and a customer-centered focus, there are no "smoke and mirrors," just proven, effective management.
Offering unexpected amenities in stylish settings, Desires Hotels takes the modern boutique hotel concept to the next level. Our expertise as a hotel management company in the areas of Sales & Marketing, E-Commerce, Operations, Human Resources and Financial Management gives our properties a competitive advantage. Our emphasis on creating a community of employees with a "can do" attitude and striving to keep a high level of professionalism is consistently rewarded with a high level of guest satisfaction.
Our commitment to innovation led us to develop a proprietary hotel Customer Relationship Management solution and loyalty program , aptly called "Your Desires", and to implement Social Media strategies on sites such Twitter and Facebook, as well as initiatives using Blogs, Travel Podcasting, and Guest Comments.
We invite you to step inside, learn more about Desires Hotels and find out what a professional hotel management company can do for you.